---
title: 911 Memorial & Museum
slug: 911-memorial-museum-new-york
type: attraction
sub_type: museums
source_url: https://www.tripster.com/detail/911-memorial-museum-new-york
city: New York
state: NY
country: US
address: 180 Greenwich St
geo:
  lat: 40.71157
  lng: -74.01333
duration: up to 2 hrs
cancellation_policy: Free cancellation up to 24 hours before the experience.
extracted_at: 2026-06-16T16:46:29.536Z
price_from:
  amount: 36
  currency: USD
  unit: per_adult
availability: InStock
rating:
  value: 4.5
  count: 99119
  scale: 5
ticket_options:
  - group: Other Options
    options:
      - name: 911 Memorial Museum Admission
        price: 34
        regular_price: 36
        savings: 2
        ticket_types:
          - name: Adult (18-64 yrs)
            min_age: 18
            max_age: 64
          - name: Young Adult  (13-17 yrs)
            min_age: 13
            max_age: 17
          - name: Youth (7-12 yrs)
            min_age: 7
            max_age: 12
          - name: Senior (65+ yrs)
            min_age: 65
---
## Overview

Commemorating the tragic events of September 11, 2001, the 9/11 Memorial and Museum in New York City offers interactive exhibits, films, and personal stories honoring the victims and survivors of the World Trade Center, Pentagon, and Flight 93 attacks.

The museum, located beneath the Memorial plaza at the World Trade Center site, features artifacts, photographs, and multimedia presentations documenting the events and their aftermath.

## What's Included

- Admission to the 9/11 Memorial & Museum
- Access to interactive exhibits, films, and talks
- Entrance to the 9/11 Memorial plaza with reflecting pools
- Self-guided tour of the museum
- Free films daily in the auditorium (L-2 Level) and South Tower Footprint (C-4 Level)

## What's Not Included

- Not explicitly listed in the source.

<!-- tripster:ticket-options:start -->
## Ticket Options

- **911 Memorial Museum Admission** — $34.00 (regularly $36.00, save $2.00)
  During this moving and emotional exhibition, you'll explore the history of the 9/11 attacks and 1993 World Trade Center bombing at the site where the Twin Towers once stood. Tour is self-guided.
  - Adult (18-64 yrs)
  - Young Adult  (13-17 yrs)
  - Youth (7-12 yrs)
  - Senior (65+ yrs)

<!-- tripster:ticket-options:end -->

## Good to Know

- Learn about 9/11 through artifacts, multimedia displays, personal stories, and interactive technology.
- The tour is self-guided, allowing exploration at your own pace.
- The Historical Exhibition may not be appropriate for visitors younger than 10; parents should use discretion.
- Plan to spend at least 2 hours to experience the entire museum.
- Films are offered daily in the auditorium (L-2 Level) and South Tower Footprint (C-4 Level) and are free to museum visitors.
- Visitors cannot re-enter the museum after exiting the building.
- Talking on a cell phone is prohibited in exhibition spaces and theaters.

## Cancellation Policy

Free Changes & Cancellations. See details upon selection.

## FAQs

### How long should I plan to spend at the museum?

On average it takes 2 hours to experience the entire museum.

### What are the 9/11 Memorial and Museum operating hours?

The 9/11 Memorial is open daily from 8:00 am to 8:00 pm; the 9/11 Museum is open Wednesdays through Mondays and on select Tuesdays from 9:00 am to 7:00 pm.

### Can I take pictures at the memorial?

Yes. Personal photography is permitted. Professional photography must obtain a permit.

### Where is the 9/11 Memorial Museum located?

The 9/11 Memorial & Museum is located at the site of the former World Trade Center in Lower Manhattan at 180 Greenwich St, New York, NY 10007.

### How do I access the memorial?

Enter the 9/11 Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, or at the intersection of West Street and Fulton Street.

### Can I enter the museum on my own time?

Visitors will be permitted into the Museum at the time specified on their ticket. Entry for early or late arriving visitors will be at the discretion of Museum staff.

### If I need to exit the building during my visit, can I re-enter?

No. Re-entry is not permitted once you have left the building.

### Can I use my cell phone in the museum?

In certain areas, such as the exhibits, cell phone usage is prohibited.

### Do I need a ticket to visit the 9/11 Memorial?

Visitor passes are no longer required to visit the Memorial.

### Is the 9/11 Memorial and Museum appropriate for children?

The historical exhibition may not be appropriate for visitors younger than 10. Adults accompanying younger visitors should exercise discretion before entering.

## Reviews

> "Feelings"
> — kloudia_Az, June 09, 2026