---
title: Candlewood Suites West Springfield, an IHG Hotel
slug: candlewood-suites-west-springfield
type: hotel
sub_type: hotels
source_url: https://www.tripster.com/detail/candlewood-suites-west-springfield
city: West Springfield
state: MA
country: US
address: 572 Riverdale Street
geo:
  lat: 42.12194
  lng: -72.62623
cancellation_policy: All sales are final. No cancellations or changes.
extracted_at: 2026-06-16T17:18:56.773Z
price_from:
  amount: 129
  currency: USD
  unit: per_night
availability: InStock
rating:
  value: 4
  count: 325
  scale: 5
room_rates:
  - name: Queen Studio Suite with 1 Queen Bed, Non-Smoking
    price: 134
    regular_price: 169
    savings: 35
  - name: 1 Bedroom Queen Suite, Non-Smoking
    price: 144
    regular_price: 189
    savings: 45
  - name: Studio Suite, Non-Smoking
    price: 154
    regular_price: 189
    savings: 35
  - name: Queen Studio Suite with Disability Accessible Tub, Non-Smoking
    price: 134
    regular_price: 169
    savings: 35
  - name: Studio Suite with 2 Double Beds, Non-Smoking
    price: 144
    regular_price: 179
    savings: 35
---
## Overview

Candlewood Suites-West Springfield is a pet-friendly IHG hotel near multiple large businesses and well-known attractions, ideal for business and leisure travelers. It offers complimentary Maxwell House coffee, a heated indoor pool, fitness center, and full kitchenettes in every guest room.

## What's Included

- Complimentary Maxwell House coffee
- Heated indoor pool and whirlpool spa access
- Access to a 24-hour fitness center with brand-new equipment
- Full kitchenettes in every guest room (full-sized refrigerator, microwave, coffee maker, stovetop, oven, toaster, dishwasher, and cooking and dining utensils)
- Free WiFi
- Self-parking for registered hotel guests
- On-site laundry services
- Restaurant delivery service

## What's Not Included

- Complimentary breakfast (not provided)
- Shuttle service (not provided)

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## Room Rates

- **Queen Studio Suite with 1 Queen Bed, Non-Smoking** — $134.00/night (regularly $169.00/night, save $35.00)
- **1 Bedroom Queen Suite, Non-Smoking** — $144.00/night (regularly $189.00/night, save $45.00)
- **Studio Suite, Non-Smoking** — $154.00/night (regularly $189.00/night, save $35.00)
- **Queen Studio Suite with Disability Accessible Tub, Non-Smoking** — $134.00/night (regularly $169.00/night, save $35.00)
- **Studio Suite with 2 Double Beds, Non-Smoking** — $144.00/night (regularly $179.00/night, save $35.00)

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## Good to Know

* Minimum age to check in is 21.
* Pet-friendly rooms are subject to fees and availability.
* Grill out on the BBQ grills at the relaxing gazebo.
* Six Flags New England is approximately 8.1 miles away.
* The Basketball Hall of Fame and MGM Casino are approximately an 8-minute drive from the hotel.
* Pets are allowed with a non-refundable pet fee of USD 25 per dog per night, up to a maximum of USD 150 for 7 nights.
* Maximum of 2 pets per room, weight limit 80 lbs.
* American Staffordshire Terriers/Pitbulls and cats are not allowed.
* Updated vaccinations are required for pets.
* Notify the hotel prior to arrival if traveling with a pet.
* The hotel is smoke-free; a designated smoking area is provided.
* Check-in: 3:00 PM; Check-out: 11:00 AM.
* Accessible features include elevators, accessible routes from public entrances, and accessible in-room amenities.
* ADA-defined service animals are welcome at no extra cost.

## Cancellation Policy

No cancellation policy information provided.

## FAQs

### What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in with a matching, valid, government-issued photo ID and credit card.

### Is Candlewood Suites West Springfield, an IHG Hotel pet-friendly?

Pets are allowed. There is a non-refundable pet fee of USD 25 per dog per night, up to a maximum of USD 150 for 7 nights. The hotel allows a maximum of 2 pets per room, with a weight limit of 80 lbs. American Staffordshire Terriers/ Pitbulls breed and cats are not allowed. Updated vaccinations are required. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

### Is parking available?

Self-parking is complimentary to all registered hotel guests.

### What time are check-in and check-out?

Check-in time starts at 3:00 PM and check-out is until 11:00 AM.

### Does the hotel serve a complimentary breakfast?

No.

### Does the hotel offer WiFi access?

Yes. Complimentary WiFi access is offered to hotel guests.

### Can I reserve a smoking room?

No. The hotel is 100% smoke-free. A designated smoking area is provided.

### Does the property have a restaurant?

Unfortunately, this property does not have a restaurant. However, guests can avail the restaurant delivery service of the hotel.

### Does the hotel have a pool?

Yes. Guests can use the hotel’s indoor heated pool and hot tub.

### Does the property offer a shuttle service?

No, this property does not provide an airport or area shuttle.

### How far is the nearest airport?

Westfield-Barnes Regional Airport is approximately 10.6 miles from the hotel.

### Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.