---
title: Quality Inn & Suites Palm Island Indoor Waterpark
slug: quality-inn-suites-palm-island-indoor-waterpark-batavia
type: hotel
sub_type: hotels
source_url: https://www.tripster.com/detail/quality-inn-suites-palm-island-indoor-waterpark-batavia
city: Batavia
state: NY
country: US
address: 8250 Park Road
geo:
  lat: 43.01665
  lng: -78.19958
cancellation_policy: All sales are final. No cancellations or changes.
extracted_at: 2026-06-16T20:48:01.108Z
price_from:
  amount: 99.63
  currency: USD
  unit: per_night
availability: InStock
rating:
  value: 3
  count: 495
  scale: 5
room_rates:
  - name: 2 Double Beds, Accessible, Non-Smoking
    price: 82.85
    regular_price: 102.2
    savings: 19.35
  - name: Double Room with 2 Double Beds, Smoking
    price: 82.85
    regular_price: 102.2
    savings: 19.35
  - name: King Room, Non-Smoking
    price: 82.85
    regular_price: 102.2
    savings: 19.35
  - name: 2 Double Beds, Non-Smoking
    price: 82.85
    regular_price: 102.2
    savings: 19.35
---
## Overview

Quality Inn & Suites Palm Island Indoor Waterpark in Batavia, New York, offers comfortable accommodations with amenities including an indoor waterpark, complimentary breakfast, free WiFi, a fitness center, and pet-friendly rooms. Nearby attractions include Batavia Downs Gaming & Hotel, Six Flags Darien Lake, Genesee County Park & Forest, and the Holland Land Office Museum.

## What's Included

- Admission to Palm Island Indoor Waterpark featuring water slides, lazy river, and splash zones
- Complimentary breakfast
- Free WiFi throughout the hotel
- Access to fitness center
- Use of business center with fax and copy services
- Self-parking for registered guests
- Access to on-site restaurant and lounge bar
- Pet-friendly rooms (subject to fees and availability)

## What's Not Included

Pets are allowed with a pet accommodation fee of $20.00 USD per night. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

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## Room Rates

- **2 Double Beds, Accessible, Non-Smoking** — $82.85/night (regularly $102.20/night, save $19.35)
- **Double Room with 2 Double Beds, Smoking** — $82.85/night (regularly $102.20/night, save $19.35)
- **King Room, Non-Smoking** — $82.85/night (regularly $102.20/night, save $19.35)
- **2 Double Beds, Non-Smoking** — $82.85/night (regularly $102.20/night, save $19.35)

<!-- tripster:ticket-options:end -->

## Good to Know

* The minimum check-in age is 21.
* Pet-friendly rooms are subject to fees and availability.
* There is an on-site restaurant and lounge bar.
* Self-parking is complimentary for all registered hotel guests.
* The on-site water park features thrilling slides, interactive playsets, and unique swimming areas.
* Buffalo, Niagara Falls, and Rochester are less than an hour away by car.
* The hotel is one mile from Batavia Downs Casino and close to Six Flags Darien Lake, Jell-O Gallery museum, and Holland Land Office Museum.
* For a night out, try Timberlodge at Arrowhead Golf Club or visit the Medina Railroad Museum with kids.
* The hotel has accessible rooms and amenities; contact the hotel directly for specific needs.
* Check-in time is 4:00 PM; check-out is 11:00 AM.

## Cancellation Policy

All fees mentioned are subject to change without prior notice and applicable taxes.

## FAQs

### Is the hotel pet-friendly?

Pets are allowed with a pet accommodation fee of $20.00 USD per night. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

### What time is check in and check out?

Check-in time starts at 4:00 PM and check-out is until 11:00 AM.

### Can I reserve a smoking room?

Yes, this property has smoking rooms.

### Does the hotel have WiFi access?

Yes, free WiFi access is available at the property.

### Does the hotel serve a complimentary breakfast?

Yes, this property provides free deluxe continental breakfast.

### Does the hotel have an on-site restaurant?

There is an on-site restaurant and lounge bar available at the hotel.

### Does the hotel have a pool?

The on-site water park offers thrilling slides, interactive playsets, and a variety of unique swimming areas for endless fun and excitement.

### Is parking available?

Self-parking is complimentary to all registered hotel guests.

### What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

### What are the attractions nearby?

Buffalo, Niagara Falls, and Rochester are all within an hour's drive. Located just one mile from Batavia Downs Casino, the hotel provides easy access to attractions like Six Flags Darien Lake, the Jell-O Gallery museum, and Holland Land Office Museum. For a night out, visit Timberlodge at Arrowhead Golf Club, or take the kids to the Medina Railroad Museum.

### Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

## Reviews

> "Disgusting"
> — noelhG6029LD, May 30, 2026

> "Not good, the hotel is dirty and very old. My family and I were very upset all night."
> — diyesiho, Yorktown Heights, New York, May 28, 2026

> "Filthy and unsafe, smells like curry and weed"
> — rdharcl, May 14, 2026

> "Worst hotel ever"
> — lexsantiago991, March 16, 2026

> "Don’t Do This I’m Serious"
> — TACahoon, August 30, 2025