--- title: The Resort At Governors Crossing slug: resort-governors-crossing-sevierville type: hotel sub_type: condominiums source_url: https://www.tripster.com/detail/resort-governors-crossing-sevierville city: Sevierville state: TN country: US address: 225 Collier Drive geo: lat: 35.8366 lng: -83.55875 cancellation_policy: All sales are final. No cancellations or changes. extracted_at: 2026-06-16T20:55:52.710Z price_from: amount: 107.86 currency: USD unit: per_night availability: InStock rating: value: 4.5 count: 15 scale: 5 room_rates: - name: One Bedroom Condo, Non-Smoking price: 237.87 regular_price: 254.86 savings: 16.99 - name: One Bedroom Bunk Condo, Non-Smoking price: 245.71 regular_price: 263.26 savings: 17.55 --- ## Overview The Resort at Governor’s Crossing in Sevierville, TN is a family-focused waterpark resort offering spacious condo accommodations with full kitchens, washers/dryers, free WiFi, a year-round indoor waterpark, and a seasonal outdoor waterpark. Located minutes from Dollywood and Tanger Outlets, it is an ideal place to stay near the Smoky Mountains. ## What's Included - Spacious condominium accommodations with studios to three-bedroom units - Fully equipped kitchens, cable flat-screen TVs, free WiFi - Private balconies in most units and cozy fireplaces in select units - Year-round indoor and seasonal outdoor waterparks with slides, splash zones, jacuzzis, lazy rivers, and zero-entry pools - On-site activities including mini golf, a game room, and Camp Firefly for kids - Fitness center and sauna - Free self-parking ## What's Not Included Pets are not allowed. Baby cribs (pack & plays) are available for a daily fee of $5+tax collected at the property. Additional housekeeping services beyond limited towel and trash service are available for a fee. Roll-away beds are not provided outside of infants. ## Room Rates - **One Bedroom Condo, Non-Smoking** — $237.87/night (regularly $254.86/night, save $16.99) - **One Bedroom Bunk Condo, Non-Smoking** — $245.71/night (regularly $263.26/night, save $17.55) ## Good to Know - The minimum age for check-in is 18. - Located close to many area attractions, restaurants, and is one of the closest lodging facilities to Dollywood via Veterans Boulevard. - Conveniently situated across from Sevier Air Trampoline & Ninja Warrior Park. - Wristbands are required for water park access. - Guests have access to nearby dining, shopping, and family-friendly entertainment options. - Pools open at 9:00 am and close at 11:00 pm. - All guest units (except queen studio) have washer/dryers. - All units have dishwashers with one starter pack of dishwasher detergent. - The resort charges a mandatory daily resort fee of USD 20 plus taxes, covering amenities including resort pass, outdoor waterpark access, daily activities, high-speed internet, fitness center access for ages 14+, self-parking, and more. Fees are subject to change. - Early check-in prior to 4 PM is $50 (not guaranteed). Limited guaranteed noon check-ins may be available at $150. Guests may pre-register and use amenities starting at noon without early check-in fee but must complete check-in after 4 PM. - Late check-out incurs a $50 per hour fee; failure to check out by noon results in an additional night's charge. - Early departure forfeits one night as an early departure fee. - Accessible rooms and amenities are available on request. Contact the resort directly for specific accessibility needs. - Free self parking is available on-site. - Dollywood is approximately a 10-minute drive (4.0 miles) from the resort. ## Cancellation Policy - Modification Policy – In order for a reservation to be modified it must be recalculated to current rates and promotions. A reservation cannot be modified once the reservation has been checked-in. - Early Departure Policy – Whenever a guest creates an “under stay” they forfeit one night as an early departure fee. - Late Check-Out Policy – Guests who do not check-out by the established check-out time will incur a $50 per hour late check-out fee. Guests that do not check-out by Noon will be charged an additional night at the current rate. ## FAQs ### What time is check in and check out at The Resort At Governor's Crossing? Check-in time starts at 4:00 PM and check-out is until 10:00 AM. ### What is the minimum age to check in? The reservation holder must be at least 18 years of age and must present a matching, valid photo ID and credit card to check in at The Resort At Governor's Crossing. ### Is The Resort pet-friendly? No. Pets are not allowed. ADA-defined service animals are welcome. ### What are the pool hours? Pools open at 9:00 am and close at 11:00 pm. ### Do the units at The Resort At Governor's Crossing have internet access? Yes. All guest units and public areas have wireless internet access. ### Are cribs available? Baby cribs (pack & plays) are available for a daily fee of $5+tax collected at the property. This hotel offers limited housekeeping for towels and trash services. Additional housekeeping services are available for a fee. ### Does the resort have roll-away beds? No, outside of infants, occupancy of the unit is limited to the number of guests that may sleep in provided beds and sleeper sofa the unit is equipped with. Each bed and sleeper sofa is considered to accommodate 2 guests. ### Does the units at The Resort At Governor's Crossing have washer & dryers? All guest units except the queen studio are equipped with a washer/dryer. ### Do the kitchens at The Resort At Governor's Crossing have dishwashers? All units are equipped with dishwashers and one starter pack of dishwasher detergent. ### Does the resort charge a resort fee? Yes. It is collected upon check-in. The resort fee is a mandatory daily fee of USD 20 plus taxes to cover the costs associated with providing numerous amenities for guests during their stay. Fees are subject to change. The resort fee includes the following services and amenities: - Resort Pass for all guests - Outdoor waterpark access - Daily access to Firefly Cove - Daily activities & crafts with Camp Firefly - High-speed wireless internet - Access to natural gas firepits - Unlimited use of on-site 8 hole putt putt course - Use of freestanding charcoal grills and picnic grounds - Unlimited access to Firefly Cove’s expanded playground - Unlimited access to the Pirate Ship playground - In-condo start pack amenity pack, including 2 K-cups - Daily linen replacement and trash removal - Access to life jackets in aquatic facilities - Unrestricted access to pool towel service - Access to luggage carts - In-room safe - Free on-premises self-parking - Fitness center access for guests ages 14+ - In-unit laundry & iron/ironing boards - Unlimited local and toll-free calls - Premium cable channel HBO - VIP discount ticket program - Seasonal festivals - Access to the seasonal outdoor hot tub ### How much is parking at The Resort At Governor's Crossing? Free self parking is available on-site. ### Does the resort have accessible rooms/amenities? Yes, Accessible rooms are available upon request. Accessible features are available in indoor and outdoor aquatic facilities, playgrounds, arcade rooms, public entrances, and more. Should you have specific accessibility needs or need an accessible room, please contact the resort directly prior to arriving. The resort's phone number is listed in your confirmation email or hotel voucher. ### How far is the resort from Dollywood? Dollywood is approximately a 10-minute drive (4.0 miles) from the resort. ## Reviews > "Awesome!" > — Kristen Bolton, April 2019 > "Hotel" > — Jamie Swearingen, December 2018 > "Great family resort." > **Tip:** Great family atmosphere and a great water park for children. > — Linda Borg, September 2018 > "Best stay ever" > **Tip:** The best service ever.. very clean > — Renee Tomlin, July 2018 > "Love this place" > — Kelley Parsons, May 2018 > "Great Resort" > **Tip:** You get discounts when you use this resort. > — Audie Palm, April 2018 > "awesome" > — Shamekia Manuel, April 2018 > "We rented 2 bdrm apt" > **Tip:** The resort ia really close to all the entertainment and shopping places > — Maria Qualey, January 2018