---
title: The Willows Hotel
slug: the-willows-hotel-chicago
type: hotel
sub_type: hotels
source_url: https://www.tripster.com/detail/the-willows-hotel-chicago
city: Chicago
state: IL
country: US
address: 555 W Surf St
geo:
  lat: 41.93394
  lng: -87.64358
cancellation_policy: Free cancellation up to 2 days before the experience.
extracted_at: 2026-06-16T21:39:02.254Z
price_from:
  amount: 163.44
  currency: USD
  unit: per_night
availability: SoldOut
rating:
  value: 4
  count: 446
  scale: 5
---
## Overview

This 19th Century-style boutique hotel in Chicago offers upscale accommodations with in-room flat-screen TVs, free WiFi, bathrobes, and more. Located in the historic area near Lincoln Park Zoo, The Willows Hotel is ideal for relaxing after a day exploring the city.

## What's Included

- In-room flat-screen TV
- Complimentary WiFi in rooms and lobby
- Concierge services
- Complimentary newspapers in the lobby
- Dry cleaning/laundry services
- Use of a nearby fitness facility
- Coffee and tea available 24 hours in the lobby
- Cribs available free of charge

## What's Not Included

- Complimentary continental breakfast
- Rollaway beds

## Good to Know

- The minimum age for check-in is 21.
- The hotel is 100% smoke-free; no smoking rooms available.
- Self-parking at Broadway at Surf Garage costs $25/day for vehicles under 6ft tall and $49/day for taller vehicles, with no in/out privileges and no hotel affiliation.
- Limited free street parking is available nearby without a permit.
- A $100 deposit is required upon arrival.
- Pets are not accepted; ADA-defined service animals only are welcome.
- Check-in: 3:00pm; Check-out: 11:00am.
- Rooms feature mini-fridge/mini bar.
- Due to the historic nature, accessibility features are limited; contact hotel for specific accessible needs.
- Nearby attractions include Wrigley Field (1 mile), Lincoln Park Conservatory (1 mile), Lincoln Park Zoo (1.4 miles), and 360 Chicago (3.5 miles).

## Cancellation Policy

Free Changes & Cancellations — See details upon selection.

## FAQs

### Is the hotel pet-friendly?

Pets are not accepted. ADA-defined service animals only are welcome.

### Does the hotel offer a daily breakfast?

No, complimentary continental breakfast is not available at this time.

### Is WiFi available?

Yes. Guests may access the internet free of charge.

### Is parking offered?

Self-parking at the Broadway at Surf Garage costs $25/day for vehicles under 6ft tall and $49/day for taller vehicles, with no in/out privileges and no hotel affiliation, while limited free street parking is available nearby without a permit. All fees mentioned are subject to change without prior notice and applicable taxes.

### Can I request a smoking room?

No. The hotel is 100% smoke-free.

### Will my guest room include a mini-fridge and/or microwave?

Guest rooms feature a mini-fridge/mini bar.

### Can I request a rollaway bed and/or crib?

Cribs are available free of charge. Rollaway beds are not available.

### How far is Lincoln Park Conservatory from The Willows Hotel?

This property is 1 mile from Lincoln Park Conservatory.

### How far is Lincoln Park Zoo from The Willows Hotel?

The Willows Hotel is 1.4 miles from Lincoln Park Zoo.

### Does the hotel have accessible rooms and amenities?

Due to the historic nature of the property, accessibility features are limited. However, the hotel strives to ensure that accommodations and information on its website enable all guests and patrons with disabilities to make informed decisions about their visits by providing detailed accessibility information. Please contact the hotel for specific accessible needs to ensure the hotel will be able to meet your requirements.

### What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

## Reviews

> "Good time at the Willow"
> — T7977EXimada, Reviewed May 11, 2026

> "very Satisfied"
> — Resort00925563104, Reviewed May 05, 2026

> "Boutique and Fabulous!"
> — seetheworld010, Sedona, Arizona, Reviewed May 05, 2026

> "Quaint Hotel"
> — Global611640, Reviewed June 10, 2026

> "The Willows review June 2026"
> — Connector567061, Reviewed June 05, 2026