--- title: Westgate Smoky Mountain Resort & Spa slug: westgate-smoky-mountain-resort-spa-gatlinburg type: hotel sub_type: resorts source_url: https://www.tripster.com/detail/westgate-smoky-mountain-resort-spa-gatlinburg city: Gatlinburg state: TN country: US address: 915 Westgate Resort Road geo: lat: 35.73185 lng: -83.51805 cancellation_policy: Free cancellation up to 3 days before the experience. extracted_at: 2026-06-16T21:55:48.144Z price_from: amount: 161.1 currency: USD unit: per_night availability: InStock rating: value: 3.5 count: 3552 scale: 5 room_rates: - name: Studio Villa, Non-Smoking price: 196.64 regular_price: 327.14 savings: 130.5 --- ## Overview Your perfect family retreat at Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN. Enjoy an indoor water park, award-winning spa, and scenic mountain views near Great Smoky Mountains National Park. ## What's Included - Spacious villas with full kitchens, fireplaces, and private balconies - Access to Wild Bear Falls Water Park, a year-round indoor water park with slides and a lazy river - Heated outdoor pools and hot tubs - State-of-the-art fitness center - Complimentary self-parking - WiFi Internet Access included in the resort fee - Access to children’s activities and entertainment - Dining options including Southern Comfort® Restaurant, The Roaring Fork Snack Bar, and the Marketplace & Deli - Gatlinburg trolley stop onsite providing transportation to local shops, restaurants, and attractions ## What's Not Included - Water park access may require an additional fee - Breakfast (not complimentary, but available for purchase onsite) - Pet fee: Non-refundable pet fee of USD 150 per reservation, plus USD 150 penalty for unreported pets ## Room Rates - **Studio Villa, Non-Smoking** — $196.64/night (regularly $327.14/night, save $130.50) ## Good to Know * Minimum age to check in is 21. * Pet-friendly rooms are subject to fees, size, weight, and breed restrictions. Up to two dogs permitted per room with a combined weight up to 60 lbs. Restricted breeds include Pit Bulls, Rottweilers, Dobermans, and others at management’s discretion. Notify the hotel directly if traveling with a pet. * The hotel charges a nightly resort fee of USD 29.99 + tax, which includes WiFi internet access, fitness center, local calls, in-room safe, and boarding pass printing. * Check-in time is 4:00 PM; check-out is 10:00 AM. * The resort does not offer an internal shuttle service, but the Gatlinburg Trolley system serves the area. The resort's Gift Room can assist with excursion bookings and trolley information. * A USD 50 credit card or USD 200 cash incidental hold is required at check-in. * Accessible features include elevators, pool lift, accessible routes from public entrances, and ADA-defined service animals are welcome at no extra cost. * Great Smoky Mountains National Park is about a 9-minute drive away. Dollywood is approximately a 13-minute drive. ## Cancellation Policy Free changes & cancellations available; see details upon selection. ## FAQs ### What is the minimum age to check in? The reservation holder must be at least 21 years old to check in with a matching, valid, government-issued photo ID and credit card. ### Is Westgate Smoky Mountain Resort & Water Park pet-friendly? Pets are allowed. A non-refundable pet fee of USD 150 per reservation applies, with an additional USD 150 penalty for unreported pets. Up to two dogs are permitted per room, with a maximum combined weight of 60 lbs and size restrictions of 36 inches in height and length. Restricted breeds include Pit Bulls, Rottweilers, Dobermans, and others at management’s discretion. Please notify the resort directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes. ### Is parking available? Self-parking is complimentary to all registered resort guests. ### What time is check-in and check-out? Check-in time starts at 4:00 PM and check-out is until 10:00 AM. ### Does the property have WiFi? Yes, WiFi access is available and included in the resort fee. ### Does the property have a restaurant? Yes. Guests can dine at Smoky Mountain Dining, Southern Comfort®, Southern Comfort® Lobby Bar, Roaring Fork Snack Bar, The Marketplace, Mountain Pizza, Mountain Top Pool Bar, and Smokehouse on the Mountain. ### Does the property serve a complimentary breakfast? No. However, guests can purchase breakfast at the on-site restaurants. ### Does the resort have a pool? Yes. The resort has heated outdoor pools and hot tubs. ### Does the property offer a shuttle service? Westgate Smoky Mountain Resort & Water Park does not offer an internal shuttle service. However, the Gatlinburg Trolley system serves the area, providing convenient transportation to local shops, restaurants, and attractions. For information on trolley routes and schedules, you can contact the Trolley Office directly. Additionally, the resort's Gift Room can assist with booking excursions and provide further trolley information to enhance your Gatlinburg experience. ### Is there a resort fee? A daily resort fee of USD 29.99 + tax will be collected upon arrival. This fee includes WiFi access, a fitness center, local calls, an in-room safe, and boarding pass printing. All fees mentioned are subject to change without prior notice and applicable taxes. ### Are there any additional charges besides room and tax? A USD 50 credit card or USD 200 cash is required at check-in for incidentals and will be held until check-out. All fees mentioned are subject to change without prior notice and applicable taxes. ### Is the resort accessible? What are accessible amenities available? The resort is accessible. Accessible features include elevators, a pool lift, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the resort directly for specific accessible needs to ensure the resort will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost. ### Are there activities for kids? Yes, the resort offers a variety of family-friendly activities, including a game room, water park, and seasonal events. ### Is Wild Bear Falls Water Park included with the stay? Water park access may require an additional fee. Please check with the resort for current pricing and packages. ### What are the attractions nearby? Below are the top attractions near Westgate Smoky Mountain Resort & Water Park and their approximate distances: - Ole Red 2 miles - Anakeesta Outdoor Theme Park 2.2 miles - Ober Gatlinburg Aerial Team 2.9 miles - Smoky Mountains National Park 3.2 miles - Dolly Parton’s Stampede 4.5 miles - Pigeon Forge 5.9 miles - Dollywood/Splash Country 7.3 miles ### How far is the nearest airport from Westgate Smoky Mountain Resort & Water Park? The nearest airport is McGhee Tyson Airport, about 39.1 miles from the property. ## Reviews > "One great vacation spot." > — F7582QRmarcl, June 01, 2026 > "8 people. The good the bad and the ugly." > — DeniseM412, May 28, 2026 > "Be aware of the initial kindness and soft sell by your assigned 'Concierge'" > — Arkansastraveler69, May 27, 2026 > "Lies" > — M1841BApaulah, May 13, 2026 > "Bad treatment" > — larrymE5920PT, June 04, 2026